Avaya IP Office - Manual (Page 100)

Voicemail Pro Installation Page 100
EN-S Issue 01b (20 June 2011) IP Office
6.3.3 SMTP Receiver
This tab is used to set where the voicemail server checks for incoming SMTP messages. The SMTP Receiver setting can
be set to either Internal or External.
· Internal
Use this option for voicemail servers running on the IP Office Application Server server.
· External
Use this option when the voicemail server is on a server where is co-exists with a third-party SMTP application, for
example an IIS server with SMTP enabled.
Internal
The Internal setting can be used when the voicemail server should check the appropriate account on an SMTP server for
waiting messages. The server settings will be pre-populated using the entries from the
SMTP Sender form.
· Distributed/Primary/Backup Voicemail
This is the option that should be used when the voicemail server is a IP Office Application Server (Linux) based
server in a network distributed voicemail servers are being used or is a server in a primary/backup voicemail
server pairing.
· Port
This is the port on which the Voicemail Pro server listens for incoming messages. The default is 25.
· Domain
This is the domain destination address for which the server will accept incoming emails. Note that it matches the
domain set by the first server entry in the
SMTP Sender tab.
· Messaging Between Voicemail Servers
For messaging between voicemail servers, the first entry in the SMTP Sender list must be the one
configured and used. Each server uses the SMTP server service on the same server PC as the voicemail
service. For example a Windows based servers uses the SMTP email provided by the IIS on the same
server. The voicemail service also uses the domain set to filter incoming SMTP mails received by the SMTP
server. For this to work, the domain entered should be the fully qualified name of the server on which the
voicemail server is running, for example vmpro1.example.com. Any incoming messages where the
recipient mail domain is not exactly the same as the specified domain are ignored. The recipient can either
by vmsyncmaster, vmsyncslave or the name or extension of a mailbox on the Voicemail Pro server, for
example [email protected] or [email protected].
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