Configuring outlook for voicemail email – Avaya IP Office User Manual

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Voicemail Pro Installation

Page 51

EN-S Issue 01b (20 June 2011)

IP Office

Windows Server Installation: Voicemail Email

2.5.2.1.2 Configuring Outlook for VoiceMail Email

1.

On the desktop, right-click the Outlook icon and select Properties.

2.

On the General tab, select Add.

a.

Select Microsoft Exchange Server.

b.

Click Next.

c.

In the Server field, enter the name of the Exchange Server.

d.

In the Mailbox field, enter Voicemail.

e.

Click Next.

f.

When you are asked if you travel with this computer, select No.

g.

Click Next.

h.

Click Finish.

3.

Highlight the MS Exchange Settings and click Properties.

a.

Highlight Microsoft Exchange Server and click Properties.

b.

Click Check name and ensure that the name is resolved.

c.

If the name is resolved, select Apply.

d.

Click OK, OK and Close to shut the mail settings.

4.

Do not continue until the name has been resolved correctly with the Exchange Server. If the name is not resolved,
check the account details with the Exchange Administrator.

5.

Open Outlook and select Yes to register Outlook as the default email application.

a.

Select Tools > Options.

b.

Click the Preferences tab.

c.

Click Email Options.

d.

Uncheck Save copies of messages in Sent Items folder.

·

You might want this option selected during initial setup to aid troubleshooting. However due to the size of wav
file message attachments you should uncheck it after installation testing is completed.

6.

Log on to the Voicemail Pro Server PC using the voicemail account.

7.

From Outlook, send a message direct to an extension user.

8.

If this message is received correctly, you can continue installing the Voicemail Pro software. See

Installing the

Voicemail Pro Software

.

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