Avaya IP Office - Manual (Page 52)

Voicemail Pro Installation Page 52
EN-S Issue 01b (20 June 2011) IP Office
2.5.2.1.3 Installing the VoiceMail Pro Software
1. Log off and log back on using the Voicemail account and password.
2. Install the required Voicemail Pro software.
3. When the installation process requests a User Name and Password for the Voicemail Pro service, enter the Voicemail
account details.
4. Restart the server PC when requested and log on using the Voicemail account.
5. When SMTP email details are requested, enter no values and ignore the error message following the SMTP check.
6. Start the Voicemail Pro Service .
7. Check that the basic voicemail services start and operate correctly.
8. Switch Voicemail Pro to MAPI .
2.5.2.1.4 Switching VoiceMail Pro to MAPI
By default, the Voicemail Pro server is configured for SMTP email mode. However, MAPI settings are entered it will switch
to MAPI mode. Some options are not available if you are working offline. You must be working online to use this feature.
To select the server email mode
1. Start the Voicemail Pro Client.
2. Click Preferences and select General.
3. Click the Email tab.
4. Select the MAPI sub tab. Set the settings to match a MAPI account already configured and able to send emails
from the MAPI client on the voicemail server.
· Enable MAPI
Selecting this option will switch the voicemail server to using MAPI for its email options rather than SMTP.
· Profile
This is used to select the MAPI email account the voicemail server should use to provide visibility to the email
account mailboxes for which it requires access. The profile must exist within the MAPI email client on the
server PC and must be useable by the Windows account under which the Voicemail Pro service is running.
5. Click OK.
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