Avaya IP Office - Manual (Page 61)

Voicemail Pro Installation Page 61
EN-S Issue 01b (20 June 2011) IP Office
Windows Server Installation: Voicemail Email
· Forward
If this mode is selected, each time a new voicemail message is received in the voicemail mailbox, that
message is attached to an email and sent to the email address. No copy of the voicemail message is
retained in the voicemail mailbox and their is no message waiting indication. As with Copy, their is no
mailbox synchronization between the email and voicemail mailboxes. Users can also select this mode by
dialing *01 from their extension.
· UMS Exchange 2007
Voicemail Pro 5.0+ supports voicemail email to an Exchange 2007 server email account. For users and
groups also enabled for UMS Web Services this significantly changes their mailbox operation. The
Exchange Server inbox is used as their voicemail message store and features such as message waiting
indication are set by new messages in that location rather than the voicemail mailbox on the voicemail
server. Telephone access to voicemail messages, including Visual Voice access, is redirected to the
Exchange 2007 mailbox. See
UMS Exchange 2007 Installation and UMS Exchange 2007.
· Alert
If this mode is selected, each time a new voicemail message is received in the voicemail mailbox, a simple
email message is sent to the email address. This is an email message announcing details of the voicemail
message but with no copy of the voicemail message attached. Users can also select this mode by dialing
*02 from their extension.
2.5.3.2 How Voicemail Email Messages Look
Messages sent by a user or group's voicemail email settings contain the following:
· To
The user/group email address.
· From
The name and address setting of the email client account.
· Subject
Voicemail Message ('calling number' > 'user name') From:'calling number'
.
· Body
If the user or group's Voicemail Email mode is set to Copy or Forward, the message body will contain "IP Office
Voicemail redirected message
".
· Attachment
When using Copy or Forward mode, the message is attached as a wav file.
Messages sent via a Voicemail Pro eMail action are configurable.
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