Heading2 - 8.3 cannot upgrade the firmware, Modem and pc are not in the same subnet -2, Cannot upgrade the firmware -2 – ADS Technologies NetDSL 800 ADSL Modem version 5.2b1 User Manual
Page 54: 2 modem and pc are not in the same subnet, 3 cannot upgrade the firmware
Modem and PC are Not in the Same Subnet
8-2
NetDSL Software User’s Guide
8.2 Modem and PC are Not in the
Same Subnet
1.
Your modem and PC must be in the same subnet. Otherwise, you will not be
able to access the NetDSL Manager and configure your modem. Verify that
you have entered the correct information provided by your Internet Service
Provider (ISP) for your modem’s and PC’s IP Address and Subnet Mask. For
more specific information about your account, consult your ISP.
8.3
Cannot Upgrade the Firmware
1.
You may have inadvertently tried to download the wrong file to your
modem. NetDSL modem can only use upgrades created by ARESCOM, Inc.
The upgrades are available by calling ARESCOM’s customer support for
3.5" disks or by downloading the file from ARESCOM’s web site. The
correct file format is *.bin.
2.
There may have been an illegal operation on your modem. Re-boot your
modem by disconnecting the power adapter and reconnecting it after a 30
seconds. You may have to do this more than once.