Heading1 - warranty, Heading1 - information, Heading2 - limited warranty – ADS Technologies NetDSL 800 ADSL Modem version 5.2b1 User Manual

Page 59: Heading2 - standard warranty service

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Warranty
Information

Limited Warranty

ARESCOM warrants its hardware products to be free from defects in
workmanship and materials, under normal use and service, for the period of three
(3) years from the date of purchase from ARESCOM or its Authorized Reseller.
Full three (3) year coverage requires registration. This warranty applies to the
original purchaser (“Customer”) of this product only. ARESCOM makes no
warranty that its software products will work in combination with any hardware
or applications software products provided by third parties, that the operation of
the software products will be uninterrupted or error free, or that all defects in the
software products will be corrected.

If a product does not operate as warranted during the applicable warranty period,
ARESCOM shall, at its option and expense, repair the defective product or part,
deliver to Customer an equivalent product or part to replace the defective item, or
refund to Customer the purchase price paid for the defective product. All
products that are replaced will become the property of ARESCOM. Replacement
products may be new or reconditioned. Any replaced or repaired product or part
has a ninety (90) day warranty or the remainder of the initial warranty period,
whichever is longer. This warranty is non-transferable.

ARESCOM shall not be responsible for any software, firmware, information, or
memory data of Customer contained in, stored on, or integrated with any
products returned to ARESCOM pursuant to any warranty.

Standard Warranty Service

Standard warranty service for registered hardware products may be obtained by
delivering the defective product, accompanied by a copy of the dated proof of
purchase, to ARESCOM or to an Authorized ARESCOM Service Center during
the applicable warranty period. Standard warranty service for software products
may be obtained by contacting ARESCOM or an Authorized ARESCOM
Service Center within the warranty period. Products returned to ARESCOM
must be pre-authorized by ARESCOM with a Return Material Authorization
(RMA) number marked on the outside of the package, and sent prepaid, insured,
and packaged appropriately for safe shipment. The unit has been sealed with a
permanent label, which will be damaged if the unit has been opened. Any
evidence of unit or label tampering will invalidate the warranty and the customer

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