Using the other links as a resource, Hp instant support, How hp instant support works – HP Laserjet p3010 User Manual
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Using the Other Links as a resource
The Other Links box contains four permanent links that provide quick access to product-specific
information, such as interactive troubleshooting and ordering information for genuine HP supplies.
Figure 5-1
Other Links screen
NOTE:
You can use the Edit Other Links screen on the Settings tab to add up to five customized
links to the Web sites of your choice. These links appear throughout the EWS screens, in the Other
Links box beneath the left navigational bar. For more information, see
The following sections describe each of the links that appear by default in the Other Links box.
hp instant support
Hewlett-Packard Company offers hp instant support, an Internet-based support system that collects
diagnostic information from your product and matches it with the HP information database. At hp instant
support, you can find intelligent solutions that help you resolve problems quickly and easily.
How hp instant support works
Information gathered from your product is transmitted securely to Hewlett-Packard Company when you
click hp instant support. The hp instant support Web site reads the product data to analyze the
product's current status. The Web site creates a customized Web page that displays in the browser
window and contains easy-to-follow text and visual aids. The hp instant support Web site also directs
you to more services that are available for your product.
ENWW
hp instant support
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