Information available from hp instant support, Shop for supplies – HP Laserjet p3010 User Manual

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Before sending any of the product data to Hewlett-Packard for analysis, you can view the information
(for example, the serial number, error conditions, and product status) forwarded. Hewlett-Packard treats
this information as confidential.

Information available from hp instant support

The hp instant support Web site provides these tools for troubleshooting and for maintenance:

Firmware and software updates.

Troubleshooting for recent events is listed on the Event Log Page. For example, the product might
show a jam as the most recent event listed in the Event Log. The hp instant support Web site
detects the event and provides troubleshooting information for the jam.

Support packs.

Product documentation, such as user guides and getting started guides.

Shop for Supplies

The Shop for Supplies link connects you to a Web page that facilitates your online ordering of supplies
from a reseller of your choice. The supplies that you need are preselected. You can change quantities
or select more items. Your items are added to the shopping cart, ready for checkout, ensuring that the
correct supplies are ordered through your selected reseller.

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Chapter 5 Using the Other Links as a resource

ENWW

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