Find gateways, Find the smtp gateway from an e-mail program – HP LaserJet M4349 Multifunction Printer series User Manual

Page 143

Advertising
background image

Test the SMTP settings

1.

From the Home screen, touch

Administration

.

2.

Touch

Initial Setup

.

3.

Touch

E-mail Setup

, and then touch

Test Send Gateways

.

If the configuration is correct, Gateways OK appears on the control-panel display.

If the first test was successful, send an e-mail to yourself by using the digital-send feature. If you receive
the e-mail, you have successfully configured the digital-sending feature.

If you do not receive the e-mail, use these actions to resolve issues with the digital-sending software:

Check the SMTP and address to make sure that you typed them correctly.

Print a configuration page. Verify that the SMTP gateway address is correct.

Make sure that the network is operating correctly. Send an e-mail to yourself from a computer. If
you receive the e-mail, the network is operating correctly. If you do not receive the e-mail, contact
your network administrator or Internet service provider (ISP).

Run the DISCOVER.EXE file. This program attempts to find the gateway. You can download the
file from the HP Web site at

www.hp.com/support/ljm4349mfp

.

Find gateways

If you do not know the SMTP gateway address, you can use one of the following methods to find it.

Find the SMTP gateway from the device control panel

1.

From the Home screen, touch

Administration

.

2.

Touch

Initial Setup

.

3.

Touch

E-mail Setup

, and then touch

Find Send Gateways

.

The touchscreen displays a list of detected SMTP servers.

4.

Select the correct SMTP server, and then touch

OK

.

Find the SMTP gateway from an e-mail program

Because most e-mail programs also use SMTP to send e-mail and LDAP to address e-mail messages,
you might be able to find the hostname of the SMTP gateway and LDAP server by looking at the settings
for your e-mail program.

NOTE:

The find gateway features might be unable to detect a valid SMTP server on the network if it

uses an internet service provider (ISP). To find the ISP e-mail server address, contact the ISP.

ENWW

Configure e-mail settings 129

Advertising