HP Photosmart C6340 All-in-One Printer - Manual (Page 152)

6. Insert the product CD-ROM into your computer’s CD-ROM drive and then start the
Setup program.
NOTE: If the Setup program does not appear, locate the setup.exe file on the
CD-ROM drive and double-click it.
NOTE: If you no longer have the installation CD, you can download the software
from www.hp.com/support .
7. Follow the onscreen instructions and the instructions provided in the Start Here guide
that came with the product.
When the software installation is complete, the HP Digital Imaging Monitor icon appears
in the Windows system tray.
Network troubleshooting
This section addresses problems you might encounter while setting up a network.
This section contains the following topics:
• Wired network setup troubleshooting
• Wireless setup troubleshooting
Wired network setup troubleshooting
This section addresses problems you might encounter setting up a wired network.
This section contains the following topics:
• The computer is unable to discover the product
• The Printer not Found screen appears during installation
The computer is unable to discover the product
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
• Solution 1: Check the cable connection
• Solution 2: Check the LAN card set up
• Solution 3: Check the active network connection
Network troubleshooting 149
Trou
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ho
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