HP Photosmart C6340 All-in-One Printer - Manual (Page 251)

If this did not solve the issue, try the next solution.
Solution 2: Empty the Recycle Bin on your desktop
Solution: Empty the Recycle Bin on your desktop. You might also need to remove
files from the hard disk; for example, delete temporary files.
Cause: For scanning, there must be at least 50 MB of space available on your
computer's hard disk.
Disconnected
Solution: Make sure your product is turned on and connected to your computer.
Cause: Your product was not turned on.
Out of disk space
Solution: Close some applications and try the task again.
Cause: The computer did not have enough memory.
Card access error
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
• Solution 1: Remove all but one memory card
• Solution 2: Remove the memory card and reinsert it correctly
• Solution 3: Push the memory card all the way forward
Solution 1: Remove all but one memory card
Solution: Remove all but one memory card. The product reads the remaining
memory card and displays the first photo stored on the memory card.
Cause: There were two or more memory cards inserted into the product at the same
time.
If this did not solve the issue, try the next solution.
Solution 2: Remove the memory card and reinsert it correctly
Solution: Remove the memory card and reinsert it correctly. The label of the
memory card faces up and should be readable as you insert it into the slot.
Cause: You had inserted the memory card backwards or upside down.
If this did not solve the issue, try the next solution.
Chapter 14
248 Troubleshooting
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