HP Designjet 700 Printer series - Manual (Page 159)

9-3
Company confidential. Postillo/755CM User’s Guide Final Freeze Status:Frozen
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Locating the Source of the Problem
1 Look at the front-panel display for any error message. For an explanation, see
chapter 10.
2 Test the printer.
Switch the printer off. Ensure that the power cord is firmly inserted in the
printer and plugged in to an outlet that you know works.
Switch the printer on. Print a sample file (see page 1-21). If the printer prints
this correctly, the problem is probably not with the printer.
3 Test your computer hardware and interface.
Ensure that you have the correct interface cable between the computer and the
printer and that it is firmly connected to the correct ports (see the sections
starting on page 1-24).
Check that your printer’s graphics language setting (in Device setup / Lang )
matches the requirements of your software.
Serial interface users only. Check that your printer’s serial interface settings
(in
I/O Setup / RS-232-C ) match the requirements of your computer hardware
and application software. See page 1-26 for details. Also, if you have changed
your interface, switch the printer off and then on again before trying to print.
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TROUBLE- SHOOTING
9
Troubleshooting
Locating the Source of Your Problem