HP StorageWorks XP Remote Web Console Software - Manual (Page 122)

122 Troubleshooting External Storage XP
Unknown Status: The path status is unknown.
Corrective action: The path status cannot be
identified. Contact your HP account support
representative.
Blockade Status: The external port is blocked.
Corrective action: The external port is blocked
because of the microprogram or package
replacement or some other factor. Check the local
array’s status. If you cannot restore the path, contact
your HP account support representative.
External device setting
changed
Status: The external array’s configuration changed.
For example, the path definition was deleted, or the
external array itself was replaced by another
device.
Corrective action: The external array’s port is
recognized. See the internal array’s documentation,
and check if the operation that changes the mapped
device’s setting information has not been
performed.
LDEV size reduced Status: The external array’s volume capacity setting
changed (was reduced).
Corrective action: Check the volume capacity of the
external array’s LU. Execute the Delete LU
operation, and retry the Add LU operation.
Not ready Status: The reply from the external array was
NOTREADY. The external array’s drive is spinning
up, or the external array’s device is being
formatted.
Corrective action: The path cannot be used to
access the external array. Check the external
array’s status. If you cannot restore the path, contact
your HP account support representative.
Illegal request Status: The reply from the external array was
ILLEGALREQUEST. The command cannot be
executed to the external array’s device. Data
protection might be set on the external array’s
device.
Corrective action: The external array’s port is
recognized. Check the external array’s setting. If
you cannot restore the path, contact your
HP account support representative.
Command aborted Status: The reply of the external array was
ABORTEDCOMMAND. An error might have
occurred on the external array side.
Corrective action: The port of the external array is
recognized. Check the external array’s setting and
the condition of the connection to the external array
(for example, cables or switches). If you cannot
restore the path, contact your HP account support
representative.
Table 12 General External Storage XP troubleshooting (continued)
Error Corrective action