HP StorageWorks XP Remote Web Console Software - Manual (Page 134)

134 Notes on connecting external arrays
Connecting XP12000/XP10000 Disk Arrays
When connecting an XP12000/XP10000 Disk Array as the external array, you must set the external array
port host group for one of two types of Windows hosts (host mode 0C: Windows, host mode 2C:
Windows Extension).
Also, the port attribute must be the target or RCU target port.
Path status and examples of recovery procedures (XP12000/XP10000 Disk Arrays)
Table 21 shows examples of recovery procedures when the path status is not normal. When the path status
is not normal, see ” Troubleshooting External Storage XP ” on page 121 and this table to recover the path
status. If you cannot restore the path, contact your HP account support representative.
Cannot detect port There is a problem with the connection to the external array. The following
are possible causes:
• The fibre cable is not connected properly.
• The topology setting between the external and target ports does not
match.
• If the external array is connected through switches, the switches’
settings might not be appropriate.
Check if the fibre cable is connected properly, and use LUN Manager to
set the Fibre Channel port properly.
LUN Manager may have enabled the host group security.
Check if host group security is enabled. If host group security is enabled,
disable host group security.
Table 20 Path status and examples of recovery procedures (TagmaStore AMS and TagmaStore WMS
subsystems) (continued)
Path status Examples of recovery procedures
Table 21 Path status and examples of recovery procedures (XP12000/XP10000 Disk Arrays)
Path status Examples of recovery procedures
External device setting changed LUN Manager may have changed the LU paths’ settings.
Check the LU paths’ settings. If the LU paths’ settings changed, change the
settings back to the ones used when the volume was mapped. Or use
External Storage XP to perform the Delete LU operation, and perform the
Add LU operation again.
LUN Security XP Extension may have changed the volume’s access
attribute.
Check the volume’s access attribute. If the volume is protected by the
access attribute, release the protection.
Illegal request The volume may have been set as a pair volume for data copy.
Check if the volume is set as a pair volume for Business Copy XP,
Continuous Access XP, Continuous Access XP Journal, or another copy
program. If the volume is set as a pair volume, the volume might be
protected because of the pair status. If the volume is protected, change the
pair status or delete the pair.
LUN Security XP Extension may have changed the volume’s access
attribute.
Check the volume’s access attribute. If the volume is protected by the
access attribute, release the protection.