HP Designjet Z6200 Photo Printer - Manual (Page 6)

13 Troubleshoot print-quality issues ................................................................................ 144
General advice .................................................................................................................... 145
Troubleshooting tools ............................................................................................................ 145
Lines are too thick, too thin, or missing ................................................................................... 146
Lines appear stepped or jagged ............................................................................................ 147
Parts of lines or text are missing ............................................................................................. 147
Lines are printed double or in the wrong colors ........................................................................ 148
Lines are blurred (ink bleeds from lines) .................................................................................. 148
Lines are slightly warped ....................................................................................................... 149
Dark or light horizontal lines across the image (banding) .......................................................... 149
The image is grainy .............................................................................................................. 150
The image has a metallic hue (bronzing) ................................................................................. 150
The printed output is not flat .................................................................................................. 151
The print smudges when touched ........................................................................................... 151
Ink marks appear on the paper .............................................................................................. 151
Defects near the top of a print ............................................................................................... 152
Colors are inaccurate ........................................................................................................... 153
The output is completely blank ............................................................................................... 155
The output contains only a partial print ................................................................................... 155
The image is clipped ............................................................................................................ 156
The image is in one portion of the printing area ....................................................................... 156
The image is unexpectedly rotated ......................................................................................... 157
The print is a mirror image of the original ............................................................................... 157
The print is distorted or unintelligible ...................................................................................... 157
One image overlays another on the same print ........................................................................ 157
Pen settings seem to have no effect ......................................................................................... 157
The image has a wood-grain appearance (aeroworms) ............................................................ 158
14 Troubleshoot paper issues .......................................................................................... 159
The paper cannot be loaded successfully ................................................................................ 160
The paper has jammed ......................................................................................................... 160
Prints do not stack correctly in the bin ..................................................................................... 162
Automatic paper-cutter does not function ................................................................................. 162
Take-up reel paper jammed ................................................................................................... 162
Take-up reel does not wind .................................................................................................... 162
15 Troubleshoot ink-system issues ................................................................................... 164
Cannot insert an ink cartridge ............................................................................................... 165
Cannot insert a printhead ...................................................................................................... 165
Cannot insert the maintenance cartridge ................................................................................. 165
Front panel recommends reseating or replacing a printhead ...................................................... 165
Clean the printheads ............................................................................................................ 165
Align the printheads ............................................................................................................. 166
vi ENWW