Recovery procedures for errors in external arrays, Errors in an external array's disk – HP StorageWorks XP Remote Web Console Software User Manual

Page 135

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6.

Stop the external array. For instructions, see

Restarting external arrays and restoring NAS Blade

systems

.

Restarting external arrays and restoring NAS Blade systems

1.

Turn the external array power supply on. For instructions, see

Restarting external arrays and

restoring NAS Blade systems

.

2.

Confirm that the external array's status is normal.

3.

Execute the Check Paths & Restore Vol. command using XP External Storage to restore the path
to the external array. For instructions, see

Checking the connection status and resuming external

LU operations (Check Paths & Restore Vol.)

.

4.

Confirm that the connection between the local array and the external array is normal.

5.

Start NAS OS 1 (NAS channel adapter's OS) and NAS OS 2 using XP LUN Configuration and
Security Manager Software.

NOTE:

The NAS OS can also be started from the SVP. To start the NAS OS from the SVP, contact
your HP account support representative.

6.

If you deleted XP Business Copy or XP Continuous Access pairs as you stopped the external array,
re-create the deleted pairs.

7.

Start the cluster using NAS Blade Manager.

8.

Resume access from the client.

Recovery procedures for errors in external arrays

This section describes recovery procedures for when an error occurs in the NAS Blade system's external
array. The recovery procedures are described using examples as follows.

Errors in an external array's disk
Errors in a path to the external array
Errors in all paths to the external array

Errors in an external array's disk

Figure 62

shows an example of when an error occurs in an external array's disk. The situation in

Figure 62

is as follows:

Data itself stored in the error disk in external array 1 cannot be restored. To restore data to the
original disk after recovering the NAS Blade system, the data should have been backed up in a
disk other than the error disk.

Clients cannot access volumes in the error disk. Clients can only access volumes other than the
error disk.

The local array recognizes that the status of the file system and volume in the error disk is blocked.

XP External Storage Software User Guide

135

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