HP StorageWorks XP Remote Web Console Software - Manual (Page 166)

NOTE:
In WWNs, X is an arbitrary number or character. Ports in the same apparatus have identical values.
Path status and examples of recovery procedure (TagmaStore AMS and
TagmaStore WMS subsystems)
Table 19 shows the examples of recovery procedures when the path status is not normal. When the
path status is not normal, see Troubleshooting External Storage XP and this table to recover the path
status. If you cannot restore the path, contact your HP account support representative.
Table 19 Path status and examples of recovery procedure (TagmaStore AMS and TagmaStore WMS
subsystems)
Examples of recovery procedures Path status
XP LUN Configuration and Security Manager Software may have changed the LU paths' settings.
Check the LU paths' settings. If the LU paths' settings changed, change the settings back to the
ones used when the volume was mapped. Or use XP External Storage to perform the Delete LU
operation, and perform the Add LU operation again.
External
device set-
ting
changed
XP LUN Security Extension may have changed the volume's access attribute.
Check the volume's access attribute. If the volume is protected by the access attribute, release
the protection.
The volume may have been set as a pair volume for data copy.
Check if the volume is set as a pair volume for XP Business Copy, XP Continuous Access, or
another copy program. If the volume is set as a pair volume, the volume might be protected
because of the pair status. If the volume is protected, change the pair status or delete the pair.
Illegal re-
quest
XP LUN Security Extension may have changed the volume's access attribute.
Check the volume's access attribute. If the volume is protected by the access attribute, release
the protection.
The volume may have been set as a pair volume for data copy.
Check if the volume is set as a pair volume for XP Business Copy, XP Continuous Access, or
another copy program. If the volume is set as a pair volume, the volume might be protected
because of the pair status. If the volume is protected, change the pair status or delete the pair.
Response er-
ror
XP LUN Security Extension may have changed the volume's access attribute.
Check the volume's access attribute. If the volume is protected by the access attribute, release
the protection.
There is a problem with the connection to the external array. The following are possible causes:
• The fibre cable is not connected properly.
• The topology setting between the external and target ports does not match.
• If the external array is connected through switches, the switches' settings might not be ap-
propriate.
Check if the fibre cable is connected properly, and use XP LUN Configuration and Security
Manager Software to set the Fibre Channel port properly.
Cannot de-
tect port
Notes on connecting external arrays 166