HP StorageWorks XP Remote Web Console Software User Manual
Page 155
Corrective action
Error
Status: The target volume in the external subsystem has become
inaccessible.
Corrective action: Check the status of the target volume in the external
subsystem. If the volume is not in the normal status, restore the volume.
If the volume is not formatted, format the volume.
Medium error
Correct the error and retry the operation.
The source of the error could be one of the following:
•
XP Command View Advanced Edition Software or Remote Web Console is not in Modify mode.
•
The local array port and external array port are not connected using FC cables.
•
Port security is improperly set on the external array.
•
The status of the device in the external array is not Normal.
•
The external array is not connected to a local array port set to External.
•
The external LU capacity is insufficient (less than 46.86 MB).
•
The cable to the switch is not properly connected.
•
The zoning for the switch is not set properly.
If none of these correct the problem, disconnect and then reconnect the cable between the local array and
external array. After 30 seconds, retry the operation.
The Discovery opera-
tion cannot be per-
formed.
Correct the error and retry the operation. The source of the error could be any one of the following:
•
All set paths are blockaded (or not connected).
•
The external LU's attribute is not set to Read/Write.
•
The external LU is blockaded by an error.
The external LU is
blocked.
Click Refresh (
) on the XP Command View Advanced Edition Software or Remote Web Console pane to
update the displayed information.
If the device status remains Checking, even though you updated the information, execute the Check Paths &
Restore Vol. command again. If the problem persists despite retrying, contact your HP account support
representative.
The Check Paths &
Restore Vol. command
has executed and you
have waited more
than 10 minutes, but
the device's status
does not change from
Checking.
Click Refresh (
) on the XP Command View Advanced Edition Software or Remote Web Console pane to
update the displayed information. If the progress information for the Cache Destage status is not updated,
even though you updated the information contact your HP account support representative.
NOTE:
The time required to write of data from cache to the external LU (destaging processing) depends on
the volume capacity (more time is required for a larger volume than a smaller one). The processing
speed is about 20 MB/s. However, processing speed depends on the external array's performance
and status.
The Disconnect Subsys-
tem or Disconnect
Volume command has
executed, but the pro-
gress status informa-
tion is not updated.
The device status is currently changing. Please wait for a while, and then check the device status again. When
the transition of the device status completes normally, the device can be used immediately. If the device is
blocked as a result of the device status transition, see the description for The external LU is blocked error in
this table for corrective action.
The message INTER-
VENTION REQUIRED
is issued to the main-
frame host as the
device status.
XP External Storage Software User Guide
155