HP StorageWorks XP Remote Web Console Software - Manual (Page 78)

Recovering V-VOLs
When the V-VOL is blocked, contact your HP account support representative.
Completing pool-related SIMs
When the pool's usage rate exceeds the threshold or when the pool is blocked, the following Service
Information Messages (SIMs) occur:
• When the usage rate of the pool exceeds the threshold: Reference code 6000XX
• When the pool is blocked: Reference code 6001XX
XX indicates the pool ID. For more information about SIM reference codes, contact your HP account
support representative. You can reference SIMs occurring in the array through Command View XP or
XP Remote Web Console. For more information, see the HP StorageWorks Command View XP user
guide for XP Disk Arrays or the HP StorageWorks XP Remote Web Console user guide for
XP12000/XP10000/SVS200.
To complete SIMs that occur when the pool's usage rate exceeds the threshold or when the pool is
blocked:
NOTE:
If you complete a SIM, the SIM's status changes to completed. After the problem that caused the SIM
is solved, complete the SIM and change its status to completed.
1. Change the status of the pool whose usage rate exceeded the threshold to normal, and restore
the blocked pool to change its status to normal.
For more information about solutions when the pool usage rate exceeds the threshold and the
pool is blocked, see
Table 24 on page 74.
2. Click the Volume Manager button. The Volume Manager pane appears.
3. Change Command View XP or XP Remote Web Console to Modify mode. For instructions, see
the HP StorageWorks Command View XP user guide for XP Disk Arrays or the HP StorageWorks
XP Remote Web Console user guide for XP12000/XP10000/SVS200.
4. Select the Pool tab. The Pool pane appears.
5. Select the SIM Complete Request check box.
6. Click Apply. A confirmation message appears.
7. Click OK. The confirmation message closes, and the SIM complete process begins. It takes time
if there are many SIMs to be completed.
You can check whether the SIMs are completed successfully in Command View XP or XP Remote Web
Console. For more information, see the HP StorageWorks Command View XP user guide for XP Disk
Arrays or the HP StorageWorks XP Remote Web Console user guide for XP12000/XP10000/SVS200.
Troubleshooting 78