HP e-Commerce Server Accelerator sa7120 - Manual (Page 140)

C H A P T E R 9 HP e-Commerce Server Accelerator SA7100/SA7120 User Guide
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2 Non-SSL data does
not pass through
SA7100/SA7120.
Improper cabling. • Refer to Item 1 in this table.
• If both Network and Server LEDs
are illuminated, configure the
SA7100/SA7120 to Fail-through
mode (see Appendix B) and place
the unit in Bypass mode. This
effectively bypasses the SA7100/
SA7120, so if the problem persists
its origin is elsewhere in the
network.
3 Web pages are not
completely
displayed, or an
error message such
as, “Document
Contains No Data”
appears.
The client timeout
value is too small.
“Client timeout” is
the interval that the
connection
between the client
and server can
remain idle (i.e., no
data crosses the
connection in
either direction)
following a client
request.
Increase the interval with the
following command:
HP SA7120> set client_tmo
<n>
where <n> is the interval in seconds.
The default is five seconds. The
recommended value is 1.5 times the
longest server response time.
4 SSL traffic does not
pass through
SA7100/SA7120
• Improper
mappings.
• Improper
cabling.
• See Mapping in Chapter 3.
• See Item 1 in this table.
Item Symptom Probable
Cause Remedy