Alcatel Carrier Internetworking Solutions 6648 User Manual

Page 26

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Troubleshooting System for OS-6624/6648 and OS-7/8XXX

Troubleshooting the Switch System

page 1-6

OmniSwitch Troubleshooting Guide

September 2005

Power Supplies in chassis 8
PS Operational Status
-----+-------------------
PS-1 UP
PS-2 NOT PRESENT

Make sure that all the known good power supplies are operational.

3

Verify the CPU utilization.

OmniSwitch 6624/6648 and 7700/7800/8800

The CPU utilization of CMM can be viewed by using the command:

-> show health
* - current value exceeds threshold

Device

Min 1 Hr 1 Hr

Resources

Limit Curr

Avg

Avg

Max

----------------+-------+-----+------+-----+-----+-------
Receive

80

00

00

00

0

Transmit/Receive

80

00

00

00

00

Memory

80

43

43

43

43

Cpu

80

02

06

05

07

Temperature Cmm

50

38

37

37

37

Temperature Cmm Cpu

50

32

32

31

32

The above command shows the receive, transmit/receive, memory, CPU, temperature CMM and tempera-
ture CMM CPU statistics for current, 1 minimum average, 1 hour average and 1 hour maximum. All the
values should be within the threshold. Anything above the threshold depicts that some abnormal behavior.
Normally 1 hour average maximum might be high if the switch was booted up in the last hour but it should
be fairly steady during normal operation.

If none of the above are above the threshold then the next step is to try to isolate the problem to a particu-
lar NI. Due to the distributed architecture every NI has it own CPU to perform some operations locally. It
is possible that a particular NI might be at high CPU utilization at a time when other NI as well as the CPU
are within the thresholds.

If none of the above are above the threshold then the next step is to try to isolate the problem to a particu-
lar NI (or a switch within an OmniSwitch 6624/6648 stack) with the show health slot_number CLI
command:

-> show health 5
* - current value exceeds threshold

Slot 05

1 Min 1 Hr 1 Hr

Resources

Limit Curr

Avg

Avg

Max

----------------+-------+-----+------+-----+-----+-------
Receive

80

01

01

01

01

Transmit/Receive

80

01

01

01

01

Memory

80

39

39

39

39

Cpu

80

21

22

21

24

The principle for the health of an NI is the same as for CMM.

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