State GTS-710-PIEA - Manual (Page 37)

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~ WATER HEATER ~
PROBLEM POSSIBLE SOLUTIONS
Unit does not ignite when water goes
through the unit.
 Is the flow rate over 0.5 GPM? (p. 31)
 Check for the filter on cold water inlet. (p. 35)
 Check for reverse connection and cross connection.
 If you use the remote controller, is the power button
turned on? (p. 31)
The fan motor is still spinning after
operation has stopped.
 This is normal. After operation has stopped, the fan
motor keeps running for 35 seconds in order to re-
ignite quickly, as well as push all exhaust gas out of
the flue.
Abnormal sounds come from the unit.  Contact the manufacturer at 1-877-737-2840.
~ REMOTE CONTROLLER: 9007603005
(TM-RE30) (OPTIONAL) ~
PROBLEM POSSIBLE SOLUTIONS
Remote controller does not display
anything when the power button is
turned on. Press the ON/OFF button.
If the lamp lights up ⇒
 This is normal. When the unit has not operated for
five minutes or more, the display turns off to
converse energy.
If the lamp does not light ⇒
 Make sure the unit has power supply.
 Make sure the connection to the unit is correct.(p. 20)
An ERROR code is displayed.
 Please see the p. 38.
~ EASY-LINK SYSTEM ~
PROBLEM POSSIBLE SOLUTIONS
How are the unit numbers assigned?  For an Easy-Link system, other than the Parent unit
(which is always labeled #1), all the other units (the
Child units) are numbered randomly.
 To check which numbers are assigned to which
units, push the button on the computer board of a
unit as shown below. The unit number will be
displayed on the 7-Seg LED.
Button to check
unit numbers
7-Seg LED