State GTS-710-PIEA - Manual (Page 51)

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LIMITED WARRANTY
1. The manufacturer warrants this product against defects in materials or workmanship as described in this document if installed within the
United States or Canada. The manufacturer or its authorized Service Representative will, at its sole discretion, repair or replace any failed
or defective mechanical or electrical parts, or components thereof, or, if the manufacturer or its authorized Service Representative cannot
replace said parts, and repair is not commercially practicable, the manufacturer or its authorized Service Representative will refund the
purchase price. The manufacturer or its authorized Service Representative may, at its sole discretion, use new, refurbished or
reconditioned parts.
2. Warranty for all models:
[Unit: Year]
Application Type Heat Exchanger Parts Labor (1)
Single Family Domestic Hot Water 15 (2)(3)
5 1 Commercial or Multi-Family Domestic Hot Water 10 (2)(3)
Heating 10 (3)(4)
(1) Limited Labor Coverage
 The manufacturer will provide for reasonable labor charges associated with warranty repairs or replacements within one
(1) year from the date of purchase. The manufacturer will only pay directly to the service provider.
 Warranty service must be performed by an authorized Service Representative. A list of authorized Service
Representatives is available upon request.
 All warranty claims and warranty service must be authorized and approved by the manufacturer.
(2) Includes recirculation and storage tank applications with proper circulation pump control (e.g. aquastat and/or timer).
- Lack of a proper pump control will reduce the heat exchanger and parts warranty to 3 years
(3) In all applications, the total of length of operation time must be less than 9,000 hours for the 710 (T-M32) and 710 (T-M32)
ASME models.
(4) Includes dual-purpose applications (combination heating and domestic).
3. General terms of limited warranty:
This limited warranty gives you specific legal rights, and you may also have other rights which vary from State to State. The manufacturer
will honor the warranty to the original retail buyer at the original location only, within the United States or Canada, and it is not transferable.
THIS WARRANTY COVERS ONLY FAILED MECHANICAL AND ELECTRICAL PARTS DUE TO FACTORY DEFECTS
UNDER NORMAL USAGE FOR THE PRODUCT’S INTENDED PURPOSES AND WITHIN THE APPLICABLE PERIOD
SPECIFIED IN THE FOLLOWING TABLES. ONLY DIRECT DAMAGES SHALL BE RECOVERABLE BY A CLAIMANT
UNDER THIS LIMITED WARRANTY AND, IN NO EVENT, WHETHER AS A RESULT OF BREACH OF CONTRACT,
BREACH OF WARRANTY, TORT LIABILITY (INCLUDING NEGLIGENCE), STRICT LIABILITY, INDEMNITY OR
OTHERWISE THE MANUFACTURER WILL BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR INDIRECT
CONSEQUENTIAL DAMAGES INCLUDING PROPERTY DAMAGE, PERSONAL DAMAGES, LOSS OF USE, OR
INCONVENIENCE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
4.
Limitation on Duration of Implied Warranties:
ANY IMPLIED WARRANTIES ARISING UNDER STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE AND MERCHANTABILITY, SHALL IN NO EVENT EXTEND PAST THE EXPIRATION
OF ANY WARRANTY PERIOD HEREUNDER. SOME STATES DO NO ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
5.
THIS WARRANTY WILL NOT COVER THE FOLLOWING:
 Any product that is not installed by a licensed plumber, gas installer, or contractor.
 Damages due to accidents, abuse, misuse, improper installation, misapplication, or incorrect sizing.
 Damages due to fires, flooding, freezing, electrical surges, or any Acts of God.
 Damages due to unauthorized alterations, attachments, and/or repairs.
 Damages due to a lack of maintenance (e.g. water filter, water treatment system, vent blockage, etc.).
 Any product installed in an improper environment (e.g. corrosive, dusty, chemically contaminated, excessive lint, etc.).
 Freeze damage that occurs without taking proper preventive measures as described in the installation manual.
 Condensate damage due to improperly installed or lack of a condensate trap (drain).
 Any product not installed in compliance with all applicable local & state codes, ordinances, and good trade practices.
 Any product sold to or installed in areas outside of the fifty states (and the District of Columbia) of the United States of America and
Canada.
 Any product installed in applications that cause the water heater to activate more than 300 times per day. (This averages to an
activation every 5 minutes in a 24-hour period.)
 Any failures that are not due to defects in materials or workmanship (mechanical and/or electrical parts).
 Damages due to improper installation:
 Gas: incorrect gas pipe sizing, incorrect gas meter sizing, incorrect gas type, and/or gas pressures that fall outside the product’s
specified range.