Obtaining an ia770 service pack file, Obtaining optional language files, Completing the rfa process – Avaya S8300 User Manual

Page 465: Obtaining license and password file)

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Before Going to the Customer Site

Issue 9.1 June 2006

465

Obtaining an IA770 service pack file

If an IA770 service pack is required after the upgrade, obtain the service pack file from the
Avaya Support web site.

To obtain an IA770 service pack file

1. On the Avaya Support website, double click on Messaging in the list on the left.

2. Scroll down to the INTUITY links and double click on IA 770 INTUITY AUDIX Messaging

Application.

3. Double click on All Documents.

4. Under Software Download, double click on the service pack for this release. For example,

IA 770 INTUITY AUDIX Embedded Messaging Application Patches for 1.3.

5. Double click on the file name. For example, C6039rf+c.rpm

6. Click on Save and browse to the location on your laptop where you want to save the file.

Obtaining Optional language files

Optional languages are any language other than English (us-eng or us-tdd). If optional
languages will be used with this IA770, you will download the appropriate language files from a
language CD. The customer should have the language CDs at the site. If not, you need to
obtain the appropriate language CDs and take them to the site.

If using IA770, obtain Ethernet interface IP address and subnet
mask

If IA770 Integrated Messaging is to be installed, you must obtain an IP address and subnet
mask to be used for the Ethernet interface for the H.323 integration. The subnet mask must be
the same as that used for the media server (control network), and is entered on the Configure
Server Web screen when you configure the S8300.

Completing the RFA process
(Obtaining license and password file)

Every S8300 media server and local survivable processor (LSP) requires a current and correct
version of a license file in order to provide the expected call-processing service.

The license file specifies the features and services that are available on the S8300 media
server, such as the number of ports purchased. The license file contains a software version
number, hardware serial number, expiration date, and feature mask. The license file is
reinstalled to add or remove call-processing features. New license files may be required when
upgrade software is installed.

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