Avaya S8300 - Manual (Page 671)

Before going to the customer site
Issue 9.1 June 2006 671
5. Scroll down the page to find a link called Latest Avaya Communication Manager x.x.x
Software Update (where x.x.x is the release number).
After this link, there should be a link starting with “PCN:“ Click on this link to read about the
release and software load to which this service pack applies.
6. Click on Latest Avaya Communication Manager x.x.x Software Update (where x.x.x is
the release that is currently running on the S8300).
The File Download window displays.
File download window
7. Click the Save button and browse to the directory on your laptop in which you want the file
saved.
Obtaining service pack and language files, if using IA770
If IA700 is installed, determine whether a service pack is needed and/or optional languages are
used. If so, you will need to obtain the data files.
!
CAUTION:
CAUTION:
This upgrade procedure requires a service interruption of approximately 2 hours,
or up to 4 hours if IA770 is being used.
Checking for IA770 stored messages size
When upgrading Communication Manager to release 3.1 from a previous release, the size of
the messages stored in IA770 must be less than 72 hours due to a change in the voice
encoding algorithm from CELP to G.711. Before the going to the site, have the customer check
the size of messages stored in IA770 and, if greater than 72 hours, contact your service support
center.