Sony PCG-GRX690P - Manual (Page 67)

Copying and Playing DVDs
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with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry, soft cloth.
❑ Do not clean the disc with solvents (such as benzine, thinner, commercially
available cleaners, or anti-static spray), which may damage the disc.
❑ Do not drop or bend the disc.
Why can’t I view the entire DVD video display on a TV screen?
The display resolution may not be properly set. To adjust the display resolution,
see “Selecting a display mode” for more information. It is recommended that you
adjust the display resolution to 1024 x 768 or smaller, depending on the size of
the external display screen.
Why does my computer freeze when I try to read a disc?
The disc your computer is trying to read may be dirty or damaged. Restart the
computer, and eject the disc from the optical drive. Examine the disc for dirt or
damage. If the disc is dirty, see “How do I maintain CDs and DVDs?” for
instructions on how to clean it.
Why won’t the drive tray open?
❑ Make sure the computer is on.
❑ Press the Eject button on the optical drive.
❑ If the Eject button does not work, click Start on the Windows® taskbar, and
click My Computer. Right click the optical drive icon, and select Eject
from the shortcut menu.
❑ If none of the above options work, insert a thin, straight object (such as a
paper clip) in the manual eject hole to the right of the Eject button.
Why isn’t the optical drive playing my CD or DVD properly?
❑ Make sure the CD or DVD was inserted into the drive with the label facing
up.
❑ Make sure the necessary software program(s) is installed according to the
manufacturer’s instructions.
❑ If the CD or DVD is dirty or damaged, the computer will stop responding.
Follow these steps: