Troubleshooting software – Sony PCG-SR33K User Manual

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Troubleshooting Software

My software program stops responding or crashes.

Contact the software publisher or designated provider for technical support. See

Software Support Information

for

more information.

When I click an application icon, the message, "You must insert the application CD into your optical drive"
appears and the software does not start.

Make sure your optical drive is connect to your computer.

Some titles require specific files that are located on the application CD. Insert the disc and try starting the
program again.

Make sure you place the CD in the tray with the label side facing up.

I cannot use the DVgate software.

If your notebook is using the Ultimate Battery Life profile for its power saving mode, you cannot use DVgate or
Smart Connect software. You must select another profile.

My voice-related software does not work properly.

Disable the microphone echo function as follows:

1.

Click Start on the Windows

®

taskbar, point to Settings, then Control Panel.

2.

Click Yamaha DS-XG.

3.

Click the Echo tab and remove the checkmark. Click OK.

Contact the software publisher or designated provider for technical support.

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