Sony PCG-SR33K User Manual

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4.

Select the appropriate SupportAction from the list.

5.

Click Run or double-click the desired SupportAction. The available SupportActions are shown in bold type.

You cannot undo One-Click Fixes.

To use Support Central

The Support Central feature uses Internet resources to help you fix your software. Support Central searches the
Internet for answers to your questions, additional information from knowledge base systems, and the latest software
updates for your protected software. Support Central also lets you contact live support agents for additional help.

1.

Connect to the Internet.

2.

From the VAIO Support Agent main window, click Support Central. The Support Central Welcome page
appears.

You must have Internet access to use Support Central.

Support Central: Welcome page

3.

Click Enter Portal to begin using Support Central. First-time users will be asked to register with Support
Central.

Support Central retains your registration information, so you are only required to register once. If you

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