Sony PCG-SR33K - Manual (Page 271)

If you log on to Support Central with a new issue, or if you do not have any open issues, the Support Wizard
appears. You can begin searching on the new issues.
You must be connected to the Internet to use Support Central.
About automatic updates
The VAIO Support Agent is dormant as a background process. Every 24 hours, the Agent self-activates to contact
the Sony Support Server to check for new updates or fixes needed for your system. This updating action only occurs
while you are connected to the Internet and when more than 24 hours has passed since the last update.
Each time the VAIO Support Agent prepares to check for updates, the Agent Status Update dialog box appears and
asks you to respond, unless you have previously selected the option, "Always accept updates and do not prompt me
again."
Agent Status Update
You can choose from four response options:
 Give the Agent your permission to contact the Sony Support Server for any updates or fixes that are
available specifically for your notebook. The Agent continues to prompt you for your permission to retrieve
updates.
 Give the Agent your permission to contact the Sony Support Server for any updates or fixes that are
available specifically for your notebook. The Agent automatically retrieves updates without further prompting.
 Deny the Agent your permission to contact the Sony Support Server for any updates or fixes. The Agent
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