Sony service center, Software support information – Sony PCG-SR33K User Manual

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Software Support Information

Adobe Acrobat

®

Reader (Adobe Systems Inc.)

Web site

http://www.adobe.com

telephone 206-628-2746 (fee-based support)
e-mail

[email protected]

hours

M-F, 6 A.M.-5 P.M. Pacific time

America Online

®

(America Online, Inc.)

Web site

http://www.aol.com

telephone 800-827-3338
hours

7 days a week, 24 hours a day

CompuServe

®

2000 (CompuServe Interactive Services Inc.)

Web site

http://www.compuserve.com

telephone 800-848-8990

Netscape Communicator

®

(Netscape Communications Corp.)

Web site

http://help.netscape.com

telephone 888-4-SONY-PC (888-476-6972)

1

hours

7 days a week, 24 hours a day

1

Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

Norton AntiVirus (Symantec Corp.)

Web site

http://www.symantec.com/techsupp

telephone 800-927-3991 or 900-646-0007

1

hours

7 days a week, 24 hours a day

1

Support from 1-800-927-3991 is fee-based per incident. Support from 1-900-646-0007 is fee-based per minute. The on-line support is

free of charge.

PowerPanel (Phoenix Technologies Ltd.)

Web site

http://www.phoenix.com/pcuser/email.htm

Prodigy Internet (Prodigy Communications Corp.)

Web site

http://www.prodigy.com

telephone 800-213-0992
hours

7 A.M. - 3 A.M. eastern time

Quicken

®

(Intuit Inc.)

Web site

http://www.intuit.com/support

telephone 800-644-3193
hours

M - F, 5 A.M. - 5 P.M. Pacific time

QuickTime

®

(Apple Computer Inc.)

Web site

http://www.apple.com

telephone 512-674-8700
hours

7 days a week, 6 A.M. - 6 P.M. Pacific time

RealJukebox

®

, RealPlayer

®

, RealProducer (RealNetworks Inc.)

Web site

http://www.realnetworks.com

e-mail

http://service.real.com

(online form)

Sony Applications (Sony Electronics Inc.)

Web site

http://www.sony.com/pcsupport

telephone

888-4-SONY-PC (888-476-6972)

1

hours 7 days a week, 24 hours a day

1

Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

Windows

®

2000 Operating System, Word (Microsoft Corp.)

Web site

http://www.sony.com/pcsupport

telephone

888-4-SONY-PC (888-476-6972)

1

hours 7 days a week, 24 hours a day

1

Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

Sony Service Center

For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972) or find Sony Customer Service
on the Web at

http://www.sony.com/pcsupport

.

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