Apple Workgroup Server 8150/110 - Manual (Page 78)

m Restart the server with a different startup disk (such as the Workgroup
Server Software CD-ROM disc). If the mouse works, reinstall system
software on your startup disk.
m If the problem recurs, it may be due to an incompatible program. Make sure
that all programs, desk accessories, and system extensions you’re using are
compatible with the system software.
If none of these procedures solves the problem, consult the service and support
information that came with your server for instructions on how to contact an
Apple-authorized service provider or Apple for assistance.
Typing on the keyboard produces nothing on the screen.
The insertion point hasn’t been set, no text is selected, an application program
is not active, the keyboard is not connected properly, the keyboard’s signals are
not reaching the server, or there is a software error.
m Make sure the program you want to use is the active program.
m Place the pointer in the active window and click to set an insertion point or
drag to select text (if applicable).
m Turn off the server using the power switch, then check that the keyboard
cable is connected properly at both ends.
m Turn off the server, then connect the keyboard cable to the other ADB port
(marked with the
V icon) on the keyboard. (You may have to unplug the
mouse to do this.) If your keyboard cable is connected to your monitor,
connect it to another ADB port on the monitor or directly to the server’s
ADB port (on the back of the server). If typing still doesn’t work, the
problem is most likely in the keyboard itself.
m If you have access to another keyboard, try using it instead. (Turn off the
server before connecting it.)
m Restart the server with a different startup disk (such as the Workgroup
Server Software CD-ROM disc). If this solves the problem, reinstall system
software on your startup disk.
If none of these procedures solves the problem, consult the service and support
information that came with your server for instructions on how to contact an
Apple-authorized service provider or Apple for assistance.
62 Chapter 6 / Troubleshooting