Apple Workgroup Server 8150/110 - Manual (Page 81)

Normally, you see this message if you try to open a document that came from
another computer with software that is different from yours.
m Some documents can be opened by more than one application program. Try
starting a program that you think might be able to open the document, then
choose the Open command from the program’s File menu to try to open the
document. (Or drag the document to the program’s icon. If the program can
open the document, the program’s icon highlights.)
m Purchase and install the correct software to use the document, or find out if
the original owner of the document can convert it to a form that one of your
programs can use.
m Don’t try to open the files in your System Folder. Most of the System Folder
files are used by your server for internal purposes, and are not intended to
be opened.
m Rebuild your desktop by holding down the Option and x (Command) keys
while starting up your server. Keep holding down the keys until you see a
message asking whether you want to rebuild the desktop. Click OK.
m The application program itself may be damaged. Try reinstalling it.
m If the document is from a DOS computer, use the PC Exchange control
panel. See the information on setting up your Macintosh to use DOS files in
the “Using DOS Files and Disks” topic of Macintosh Guide, available in the
Guide menu.
Your print server is not functioning properly.
You may not be using the correct version of the LaserWriter printer driver
software. If you are running the AppleShare Print Server, you need to use
version 7.2 of the LaserWriter printer software, which is preinstalled on the
server. For more information, see the Read Me file for AppleShare.
You can’t see files on your CD-ROM drive.
If the drive in question is external, be sure that it is properly connected and
terminated. See the section “Connecting Hard Disks and Other SCSI Devices”
in Chapter 3.
There may be a problem with the CD-ROM drive software in your system and
you need to reinstall that software. See the section “If There’s a Problem With
Your CD-ROM Drive Software” later in this chapter.
Solutions to Common Problems 65