ETC CEM3 v1.5.1 - Manual (Page 9)

Introduction 3
Help from ETC Technical Services
If you are having difficulties, your most convenient resources are the references given in
this user manual. To search more widely, try the ETC Web site at www.etcconnect.com or
the Sensor3 Online Community Wiki at http://www.etcconnect.com/Sensor3help .
If none of these resources is sufficient, contact ETC Technical Services directly at one of
the offices identified below. Emergency service is available from all ETC offices outside of
normal business hours.
When calling for help, please have the following information handy:
• Product model and serial number (located on the bottom of the CEM3)
• Dimmer manufacturer and installation type
• Other components in your system (Unison ® , other consoles, etc.)
Americas United Kingdom
Electronic Theatre Controls Inc. Electronic Theatre Controls Ltd.
Technical Services Department Technical Services Department
3031 Pleasant View Road 26-28 Victoria Industrial Estate
Middleton, WI 53562 Victoria Road,
800-775-4382 (USA, toll-free) London W3 6UU England
+1-608 831-4116 +44 (0)20 8896 1000
[email protected] [email protected]
Asia Germany
Electronic Theatre Controls Asia, Ltd. Electronic Theatre Controls GmbH
Technical Services Department Technical Services Department
Room 1801, 18/F Ohmstrasse 3
Tower 1, Phase 1 Enterprise Square 83607 Holzkirchen, Germany
9 Sheung Yuet Road +49 (80 24) 47 00-0
Kowloon Bay, Kowloon, Hong Kong [email protected]
+852 2799 1220
[email protected]