Metrohm NIRS XDS SmartProbe Analyzer - Manual (Page 21)

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Network Solution 3:
Verify network has full IPv4
compatibility.
Some networks have moved to Ipv6
(Internet Protocol version 6) which
uses different address formats.
The IT department at your company can verify if the network
offers full Ipv4 compatibility. If the network has migrated to
Ipv6 operation, a “compatibility pack” may need to be
loaded to support Ipv4-enabled devices.
Network Solution 4:
Verify that the Firewall on the
computer has Vision loaded as an
“exception”.
This is located under “Control
Panel”, “Windows Firewall”.
If this is not enabled, click “Add
Program” and select “Vision” from
the list.
When finished, click “OK”
Network Retry, XP and
Vista:
Windows XP and Vista users
should click on “Retry Only”.
This command resets the
communication port, and
allows Vision to “find” the
instrument, if connected
properly.