Metrohm 872 Extension Module User Manual

Page 67

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7 Troubleshooting

872 Extension Module IC Module

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59

Problem

Cause

Remedy

Eluent – Blockage in the
eluent path.

Check the eluent path

Precision problems -
significant scatter-
ing of the measured
values

Injection valve – sample
loop.

Check installation of the sample loop (see
Chapter 4.9.1, page 35)
.

Sample – rinsing volume
too low.

Increase rinsing time (see Chapter 6.7, page
55)
.

Injection valve – defective.

Request Metrohm Service.

Unexpected change
to the retention
times in the chroma-
tograms

Eluent – Gas bubbles in the
eluent.

Check connections of the eluent degasser (see
Chapter 4.5, page 27)
.

High pressure pump –
defective.

Request Metrohm Service.

Vacuum is not being
built

Eluent Degasser – Connec-
tor Vacuum on the rear of
the instrument not (tightly)
sealed.

Seal the connector Vacuum tightly with a
6.1446.040 threaded stopper.

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