Sindoh A611dn - Manual (Page 116)

Troubleshooting
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Control Panel Troubleshooting
Problem 1: LCD Displays nothing.
Solution: Turn off the printer, wait 10 seconds, and then turn on the device again.
If the message is not displayed, turn off the device and contact your place of purchase.
Printer Troubleshooting
Problem 1: Slow in printing paper with a width of less than 182mm.
Solution: Narrow paper slows printing speed.
For faster printing speed, use paper of 182 mm or wider in width.
Problem 2: The printer cannot print at all or black stain is printed on the right
side of paper.
Solution: Check if the cartridge is properly installed.
Open the front cover and reset the cartridge.
Problem 3: Printed paper is warped or crinkled.
Solution:
Problem 4: The printer cannot print.
Solution: 1) Check if Ready is displayed on the LCD.
2) Check if paper has been fed.
3) Check if the device language and driver are properly selected.
4) Check if the USB cable is properly connected
5) Check if the correct paper size is selected in the printer setting or printer driver.
6) Check if data sending was not paused on the device status window.
Note
- Device status checking methods may vary by OS.
For more information, see the OS manual or Help.