Sindoh A611dn - Manual (Page 122)

Troubleshooting
5-
18
Problem 9: Printer works but left and right margins are not aligned.
Solution: 1) Check if you have selected the correct paper size in Printer Setting
or Driver.
2) Check if the margin has been correctly selected in the software
application.
Problem 10: Prints come out too dark.
Solution: 1) Change toner darkness in Printer Setting or Driver.
2) Check if the paper on the tray is not wet.
3) Do not use paper with rough surface.
4) Check if the media type in Print Properties and the paper on the tray
match.
5) Check if the paper type selected in Printer Control Panel and the paper
on the tray match.
6) The toner cartridge may be defective.
Replace with a new one.
Problem 11: Paper comes out blank.
Solution: 1) Toner may be empty or the toner cartridge may be defective.
Replace with a new one.
2) It may be a software error. Restart the printer.
3) Check if packing material has been properly removed from
the cartridge.
4) Check if the cartridge has been properly installed.
5) Contact Customer Support Center if the problem persists.
Problem 12: All or part of paper is printed in black.
Solution: Check if the cartridge is installed properly.
Open the front cover and reset the cartridge.