Cooper Instruments & Systems DFI INFINITY B Ultra High Performance Digital Force Indicator User Manual
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Advance authorization is required prior to the return to Cooper Instruments. Before returning the item, contact the Repair
Department c/o Cooper Instruments at (540) 349-4746 for a Return Material Authorization number. Shipment to Cooper
shall be at buyer’s expense and repaired or replacement items will be shipped F.O.B. from our plant in Warrenton,
Virginia. Non-verified problems or defects may be subject to a $150 evaluation charge. Please return the original
calibration data with the unit.
Repair Warranty
All repairs of Cooper products are warranted for a period of 90 days from date of shipment. This warranty applies only to
those items that were found defective and repaired; it does not apply to products in which no defect was found and
returned as is or merely recalibrated. It may be possible for out-of-warranty products to be returned to the exact original
specifications or dimensions.
* Technical description of the defect: In order to properly repair a product, it is absolutely necessary for Cooper to receive
information specifying the reason the product is being returned. Specific test data, written observations on the failure and
the specific corrective action you require are needed.