Call transfer – Yealink W52P User Manual

Page 65

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Call Features

53

To enable call forward feature for a specific line:

1. Press to enter the main menu.

2. Select ->Call Forward.

The LCD screen displays the incoming lines currently assigned to the handset.

3. Press

or

to highlight the desired line, and then press the OK soft key.

4. Press

or

to highlight the desired forwarding type, and then press the OK

soft key.

5. Press

or to select Enabled from the Status field.

6. Enter the destination number you want to forward incoming calls to in the Target

field.

7. Press

or

to select the desired ring time to wait before forwarding from the After

Ring Time field (only available for No Answer Forward).

8. Press the Save soft key to accept the change.

The

icon

on the idle screen indicates call forward feature is enabled.

If Always Forward is selected, there is no prompt on the LCD screen when the line
receives an incoming call. The incoming call is logged in the Accepted Calls list.

Note

You can transfer a call to another party in one of the following ways:

Blind Transfer: Transfer a call directly to another party without consulting.

Semi-Attended Transfer: Transfer a call when receiving the ring-back.

Attended Transfer: Transfer a call with prior consulting.

To perform a blind transfer:

1. Press the Options soft key during a call, and then select Blind Transfer.

You can also press directly.

2. Do one of the following:

-

Enter the number or select the handset you want to transfer the call to.

Press or the Transfer soft key.

-

Press the Directory soft key, and select the desired contact.

Press the Call soft key.

If both the office number and the mobile number of the contact are stored,
select the desired number and then press or the OK soft key.

The call is connected to the number or the handset you specified, and the LCD

Call forward feature may be overridden by the server settings. For more information,
contact your system administrator.

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