Canon PIXMA MX870 - Manual (Page 993)

printing again.
When you use the machine over LAN, make sure that the machine is connected to the
network with a LAN cable or is set up correctly. For details, refer to your setup manual.
Check 4: Make sure that the MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP
Drivers , insert the Setup CD-ROM into the computer's disc drive and perform Custom Install
and select MP Drivers to install again.
Check 5: When the machine is connected to your computer with a USB cable,
check the status of the device on your computer.
Follow the procedure below to check the status of the device.
1. Click Control Panel, Hardware and Sound, then Device Manager.
If the User Account Control screen is displayed, follow the on-screen instructions.
In Windows XP, click Control Panel, Performance and Maintenance, System, then click
Device Manager on the Hardware sheet.
In Windows 2000, click Control Panel, and double-click System, then click Device
Manager on the Hardware sheet.
2. Double-click Universal Serial Bus controllers then USB Printing Support.
If USB Printing Support is not displayed, make sure that the machine is correctly
connected to the computer.
Check 3: Make sure that the machine is connected to your computer properly.
3. Click the General tab and make sure that there is no indication of a problem with the
device.
If a device error is displayed, refer to Windows help to resolve the error.
Other Error Messages
Check: If an error message is displayed outside the printer status monitor, check
the following:
"Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
"Could not spool successfully due to insufficient memory"
Quit other running applications to increase available memory.
If you still cannot print, restart your computer and retry printing.
"Printer driver could not be found"
Uninstall the printer driver according to the procedure described in
Deleting the
Unnecessary MP Drivers , and then reinstall it.
"Could not print Application name - File name"
Try printing again once the current job is complete.
The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a confirmation screen
asking for permission to send the printer usage information will be displayed three months and
then six months after the installation. After that, it will be displayed every six months for about four
years.
Read the instructions on the screen and follow the procedure below.
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