Setting 911 assist on, To make sure that 911 assist works properly, 524 myford touch ா (if equipped) – FORD 2013 Explorer v.3 User Manual

Page 525

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WARNING: Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a

collision. Failure to do so may cause serious injury to someone or
damage the phone which could prevent 911 Assist from working
properly.

Note: The SYNC 911 Assist feature must be set on prior to the incident.

Note: Before setting this feature on, make sure that you read the 911
Assist privacy notice later in this section for important information.

Note: If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, either a voice message
plays or a display message/icon comes on (or both) when the vehicle is
started after a previously paired phone connects.

Note: Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.

If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or www.syncmaroute.ca.

• For information on airbag deployment, see the Supplementary

Restraints System chapter.

• For information on the fuel pump shut-off, see the Roadside

Emergencies chapter.

Setting 911 Assist On

Press the Information button > Apps > 911 Assist, then select
On.

You can also access 911 Assist by:

• Pressing the Settings icon > Settings > Phone > 911 Assist, or

• Pressing the Settings icon > Help > 911 Assist.
To Make Sure that 911 Assist Works Properly
• SYNC must be powered and working properly at the time of the

incident and throughout feature activation and use.

• SYNC 911 Assist feature must be set on prior to the incident.

• A Bluetooth-enabled and compatible phone has to be paired and

connected to SYNC.

524

MyFord Touch

(If Equipped)

2013 Explorer (exp)
Owners Guide gf, 3rd Printing
USA
(fus)

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