FORD 2013 Explorer v.3 - Manual (Page 73)

MYKEY TROUBLESHOOTING
Condition Potential Causes
I cannot program a
key.
• The key in the ignition does not have admin
privileges.
• The key in the ignition is the only admin key
(there always has to be at least one admin
key).
• The intelligent access key is not in the
backup slot (vehicles with push button start).
• SecuriLock passive anti-theft system is
disabled or in unlimited mode.
I cannot program the
optional settings.
• The key in the ignition does not have admin
privileges.
• No keys are programmed to the vehicle.
Refer to Creating a MyKey.
I cannot clear the
MyKey programmed
keys.
• Key in the ignition does not have admin
privileges.
• No restricted keys are programmed to the
vehicle. Refer to Creating a MyKey.
I lost the only admin
key.
• Purchase a new key from your authorized
dealer.
I lost a key.
• Program spare keys as outlined under
SecuriLock
௡ in the Security chapter.
No restricted key
functions with
intelligent access key
(push button start).
• An admin fob is present at engine start-up.
• No MyKey programmed keys are
programmed to the vehicle. Refer to Creating
a MyKey
MyKey miles do not
accumulate.
• The MyKey programmed key is not being
used by the intended user.
• The key system has been reset.
72 MyKey
2013 Explorer (exp)
Owners Guide gf, 3rd Printing
USA (fus)