Dell C7765DN MFP Color Laser Printer User Manual

Page 621

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Status Code

621

016-525

[Cause] LDAP server SSL authentication error. The server certificate has expired.
[Remedy] Change the SSL certificate of the LDAP server to a valid one. You can clear this error by

selecting [Disabled] for [LDAP - SSL / TLS Communication] under [SSL / TLS

Settings] on the machine; however, note that selecting this option does not ensure the

validity of the LDAP server.

016-526

[Cause] LDAP server SSL authentication error. The server name does not match the certificate.
[Remedy] Set the same LDAP server address to the machine and to the SSL certificate of the

LDAP server. You can clear this error by selecting [Disabled] for [LDAP - SSL / TLS

Communication] under [SSL / TLS Settings] on the machine; however, note that

selecting this option does not ensure the validity of the LDAP server.

016-527

[Cause] LDAP server SSL authentication error. This is an SSL authentication internal error.
[Remedy] An error occurred in the software. Contact Customer Support at dell.com/contactdell.

016-528

[Cause] You are logged out of the smart card authentication mode while scanning the data with

a digital signature.

[Remedy] Log in to the machine with the smart card, and then execute the operation again.

016-529

[Cause] An error occurred when connecting to the Remote Download server. There was no

response from the server within the specified time (45 seconds).

[Remedy] Confirm the network connection. Check whether the Remote Download server is

correctly set on the network.

016-533

[Cause] Kerberos server authentication protocol error
[Remedy] The time difference between the machine and the Kerberos server exceeded the clock

skew limit value set on the Kerberos server. Check whether the clocks on the machine

and Kerberos server are correctly set. Also check whether the summer time and the time

zone are correctly set on the machine and Kerberos server.

016-534

[Cause] Kerberos server authentication protocol error
[Remedy] The domain set on the machine does not exist on the Kerberos server, or the Kerberos

server address set on the machine is invalid for connection. Check whether the domain

name and the server address have been correctly set on the machine. For connection to

Windows 2003 Server, specify the domain name in uppercase.

016-535

[Cause] The specified file does not exist on the Remote Download server.
[Remedy] Confirm the file.

016-536

[Cause] An error occurred when accessing the DNS prior to connecting to the Remote Download

server.

[Remedy] Confirm the connection with the DNS. Also check whether the Remote Download

server name is registered to the DNS.

016-537

[Cause] Could not connect to the Remote Download server. The port of the destination Remote

Download server is not open.

[Remedy] Confirm the port in the network settings.

016-538

[Cause] An error occurred when writing the remote download file to the hard disk. The file

obtained from the Remote Download server could not be written to the hard disk.

[Remedy] Confirm the amount of available space, and delete files that are no longer required.

Alternatively, replace the hard disk.

016-539

[Cause] Kerberos server authentication protocol error
[Remedy] An error occurred in the software. Contact Customer Support at dell.com/contactdell.

016-546

[Cause] A Local User tried to obtain the information of another user.
[Remedy] Contact Customer Support at dell.com/contactdell.

Status Code

Cause and Remedy

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