Dell C7765DN MFP Color Laser Printer User Manual

Page 796

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29 Using Access Google Drive™

796

02-101

[Cause] The required plugin is disabled.
[Remedy] Check the following settings from Dell Printer Configuration Web Tool:

1) Make sure that [Enabled] is checked in [Properties] > [Security] > [Plug-in Settings]

> [Plug-in Settings].
2) Make sure that [Activated] is displayed for [Status] in both [Properties] > [Security]

> [Plug-in Settings] > [List of Embedded Plug-ins] > [GoogleDriveLib] and

[GoogleDrive].

Note

If the machine power is turned off at an unexpected timing, plug-in may automatically be invalid.

02-201

[Cause] Since Port 9100 is disabled, this feature could not be started.
[Remedy] Enable Port 9100. Also enable SOAP port, and check that SOAP port number is set to 80.

02-202

[Cause] Since SOAP port is disabled, this feature could not be started.
[Remedy] Enable SOAP port. Also check that the SOAP port number is set to 80, and that Port

9100 is enabled.

02-203

[Cause] Since the SOAP port number is incorrect, this feature could not be started.
[Remedy] Check that the SOAP port number is set to 80, and that Port 9100 is enabled.

02-301

[Cause] Since the proxy setting or DNS setting is incorrect, proxy server or DNS name resolution

for the cloud service failed.

[Remedy] Check that the proxy setting and DNS setting are correct.

02-302

[Cause] An error occurred during proxy server authentication.
[Remedy] Check that the user name and password for proxy server authentication are correct.

02-303

[Cause] A communication error occurred between the proxy server and the cloud service.
[Remedy] From a computer on the same network, access to the cloud service to check that no filter

setting is enabled.

03-301

[Cause] The network is terminated. Probable causes are as follows:

1) A network cable has been pulled out.
2) Proxy setting is required, but has not been set.
3) The cloud server has a trouble.

[Remedy] For 1, confirm that the network cables are connected.

For 2, check the proxy setting for the machine.
For 3, wait for a while, and then execute the operation again.

04-301

[Cause] Cannot log in to the cloud service.
[Remedy] Delete the job flow sheet for automatic uploading, and create a job flow sheet again.

04-303

[Cause] The cloud service account does not exist.
[Remedy] From a computer or other platforms, access the cloud service and create an account.

04-304

[Cause] The user does not have the right to access the selected folder.
[Remedy] From a computer or other platforms, log in as a user authorized to change the access

setting for the folder. Then enable the user access.

Status Code

Cause and Remedy

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