Dell C7765DN MFP Color Laser Printer User Manual

Page 794

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29 Using Access Google Drive™

794

Unable to view items

Unable to print

Unable to upload data

Symptom

Cause and Remedy

The collection/file is not

shown in the list.

[Cause] Probable causes are as follows:

1) Failed to connect with HTTP server.
2) The number of collections/files exceeded

the display limit.

[Remedy] For 1, check the HTTP settings.

For 2, lessen the collections/files to 1024 or

less, or change the latest update date of the

item to bring it to the top of the list.

The search result differs from

the specified criteria.

[Cause] The time zone of the machine and the cloud

service does not match.

[Remedy] Match the time zone of the machine and the

cloud service.
You can set the time zone for the machine in

[Tools] > [Common Service Settings] >

[Machine Clock / Timers] > [Time Zone].

Symptom

Cause and Remedy

Unable to print by selecting

[Print].

[Cause] The user is not allowed to print.
[Remedy] Confirm with the system administrator if

you are allowed to print.

Symptom

Cause and Remedy

The scan data is not added to

the cloud service, although

the machine has finished

scanning or stored a

document in a folder with a

job flow sheet linked to.

[Cause] An error occurred in data transferring to the

cloud service.

[Remedy] Check [Status] from the [Job Status] screen.

If "Completed -Error" is displayed, printout

a job history report and check the status

code to remedy.

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