Dell C7765DN MFP Color Laser Printer User Manual

Page 624

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23 Problem Solving

624

016-592

[Cause] The machine failed to access the NEXTNAME.DAT file using FTP of the Scan to PC

service.

[Remedy] When [Add to Existing Folder] is set as the process to be executed in case of a file name

duplication, check the NEXTNAME.DAT file is correct.

016-593

[Cause] The machine failed to transfer data using FTP of the Scan to PC service because an

internal error occurred after connection to the FTP server.

[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support

at dell.com/contactdell.

016-594

016-595

[Cause] The machine failed to transfer data using FTP of the Scan to PC service because a

network error occurred.

[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support

at dell.com/contactdell.

016-596

[Cause] The machine failed to transfer data using FTP of the Scan to PC service because a

network error occurred.

[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support

at dell.com/contactdell.

016-597

[Cause] The machine failed to transfer data using FTP of the Scan to PC service because a

network error occurred.

[Remedy] Stop all accesses from the other devices, and then execute the operation again. If the

error still is not resolved, contact Customer Support at dell.com/contactdell.

016-598

016-599

[Cause] The size of an e-mail page exceeds the maximum message size because of page splitting.
[Remedy] Take one of the following measures:

• Reduce the file size for [Quality / File Size].
• Increase the value for [Maximum Split Count].

For more information on [Maximum Split Count], refer to "Maximum Split Count" (P.407).

016-700

[Cause] The job was suspended because the number of the digits for the Secure Print or Charge

Print passcode set on the print driver was less than the value specified in [Minimum

Passcode Length for Stored Jobs] on the machine.

[Remedy] On the print driver, set the passcode string equal to or longer than the value specified in

[Minimum Passcode Length for Stored Jobs].

016-702

[Cause] Unable to process print data because of insufficient print page buffer.
[Remedy] Take one of the following measures:

• Set [Image Quality] to [Standard].
• Increase the print page buffer size.

For more information on the [Image Quality], refer to the help of the print driver. For more

information about memory, refer to "Allocate Memory" (P.380).

016-703

[Cause] The machine received an e-mail specified with an invalid folder number.
[Remedy] For errors occurring during fax or Internet fax transmission:

Contact Customer Support at dell.com/contactdell.
For errors occurring during e-mail/fax/Internet fax reception:

Take one of the following measures:
• Register the specified folder number, and request the sender to send the e-mail/fax/

Internet fax again.

• Request the sender to send to an available folder.
If the error still is not resolved, contact Customer Support at dell.com/contactdell.

Status Code

Cause and Remedy

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