Dell C7765DN MFP Color Laser Printer - Manual (Page 632)

23 Problem Solving
632
017-717 [Cause] SMTP server SSL authentication error. The server certificate expired.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting [SMTP - SSL / TLS Communication] under [SSL / TLS Settings] to [Disabled],
however the validity of the server cannot be warranted.
017-718 [Cause] SMTP server SSL authentication error. The server name and certificate do not match.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by
setting [SMTP - SSL / TLS Communication] in [SSL / TLS Settings] to [Disabled],
however the validity of the server cannot be warranted.
017-719 [Cause] SMTP server SSL authentication error. SSL authentication internal error.
[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support
at dell.com/contactdell.
017-725 [Cause] An error occurred while receiving a print job when the Force Annotation is enabled.
[Remedy] Incorrect name is set for the template of the Force Annotation. Confirm the name of the
template registered in the machine.
017-729 [Cause] When the machine is used as a print job storage device, print job sending was stopped
temporarily because the number of jobs in the machine exceeded the maximum
receivable volume or the space for spool data was insufficient.
[Remedy] Take one of the following measures:
• Set to spool data to the hard disk from the setting of the storage destination machine.
• Set [IPP] under [Properties] > [General Setup] > [Memory Settings] to [Spool to
Hard Disk] by Dell Printer Configuration Web Tool.
• Wait for a while and send the job again.
017-730 [Cause] When the machine is used as a print job storage device, the computer failed to send a
job to the machine because a network error occurred.
[Remedy] Confirm the followings:
• The network cable is connected properly.
• The storage destination machine is powered on.
• The IPP port of the storage destination machine is enabled.
If the error still is not resolved, contact Customer Support at dell.com/contactdell.
017-731 [Cause] Unable to connect to the POP server.
[Remedy] Confirm the followings:
• The IP address of the POP server is set on the machine.
• The network cable is connected properly.
017-732 [Cause] When the machine is used as a print job storage device, the computer failed to send a
job because the machine is off-line.
[Remedy] Press the <Machine Status> button of the storage destination machine, and set [Print
Mode] to [On-line] on the [Machine Information] screen. If the error still is not
resolved, contact Customer Support at dell.com/contactdell.
017-733 [Cause] When the machine is used as a print job storage device, an internal error in the software
is occurred while the job sending to the machine.
[Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support
at dell.com/contactdell.
017-734 [Cause] An internal error occurred.
[Remedy] Execute the print job again using a print driver other than AirPrint or a software. If the
error still is not resolved, contact Customer Support at dell.com/contactdell.
Status Code Cause and Remedy