2 troubleshooting – Rice Lake Ishida iPC-WP Portable Bench Scales User Manual

Page 35

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IPC-WP Series Service Manual

4.2 Troubleshooting

Symptom

Cause

Measure

1. The display check does not

start when the power switch
is pushed.

1. Trouble of dry battery

power supply system

• Check and replace dry batteries
• Confirmation and exchange of battery

harness

2. AC adaptor trouble

• Check output voltage (DC2.4-6.0V)

and replace AC adaptor

3. Main board PS-021

trouble

• Replace the main borad PS-021.

2. Power ON → Display check

"Err1"

1. Garbled E2ROM data or

initialized state.

• Initialize, perform C1, and C2 and C3

settings, then push the memory
switch.

2. Main board PS-021

trouble

• Replace the main board PS-021.

3. Power ON → Display check

"Err2"

1. Outside weight value start

range

• Check if anything is placed on the

platter. If so, remove it.

• Replace the load cell.
• Replace the main board PS-021.

4. Power ON → Display check

“0”kg does not appear on

the display.

1. Weight value is unstable.

• Check if something comes in contact

with the platter. If so, remove it.

• Check if there is wind or vibration near

the machine. If so, avoid these.

• Replace the main board PS-021.
• Replace the load cell.

5. Weight varies at four

corners.

1. External or load cell

trouble

• Check if the horizontal state is being

kept.

• Check if there is foreign article

between the platter and the case.

• Check if space of limit adjustment

screw is narrow

• Replace the load cell.

6. The ZERO or TARE key

does not function.

1. Outside of

zero-adjustment or tare
subtraction range

• Check that zero-adjustment or tare

subtraction is within the specified
range.

2. Weight value is unstable.

• Check if something comes in contact

with the platter. If so, remove it.

• Check if there is wind or vibration near

the machine. If so, avoid these.

• Replace the main board PS-021.
• Replace the load cell.

7. The power supply cuts

when time passes.

1. Auto power OFF setting.

• Check if the auto power OFF function

works.

• Default is 60 minutes.

2. Main board PS-0 21

trouble

• Replace the main board PS-021.

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