62 chapter 6 – troubleshooting – Rice Lake Datamax M-Class Mark II User Manual

Page 68

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62

Chapter 6 – Troubleshooting

Printer Fault Messages (continued)

Displayed Message

Description

Possible Solution(s)

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!
UPQ!PG!GPSN!GBVMU!

!

!

The printer could not find

the TOF mark within the

maximum label length
setting or it found a TOF in

an unexpected place.


; Note

: When the printer

is set for reflective media,

this fault is given for an
out of stock condition.

If media is moving:

1) Press the FEED Key. It may be

necessary to re-calibrate the printer;

see Section 3.5.


2) The Media Sensor may be out of

position. Readjust it; see Section 2.3.


3) The media may not be properly loaded.

Reload media, also ensure that the

Media Guide is positioned properly; see

Section 2.2.

4) The Media Width Adjustment may be

improperly adjusted; see Section 5.3.

5) The label may be longer than the default

value for maximum length. Check the
Media Settings / Maximum Label Length;

see Section 4.5.

6) The Media Sensor may be obstructed.

Check and carefully remove any

obstruction (labels, paper dust,

adhesive, etc).

If media is not moving:


The printhead assembly may not be latched.

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