Rice Lake Datamax M-Class Mark II - Manual (Page 87)

Appendix C –Paper Menu 11
Problem Possible Cause Solution
Label Alignment is
incorrect. Pressing
FEED
successively
results in a label
length longer than
actual, one-inch.
Label Alignment
Length is not correct.
The default Label
Alignment Length is
1.00”, and will result in
this behavior when any
larger label length is
used without setting
the appropriate length
¾ Set Label Alignment to AUTO. Press and hold
FEED
until paper moves for automatic Label
Alignment length measurement.
~OR~
¾ Measure the label length and use the Setup
Menu to set the new length. Print a Database
Configuration label to ensure the new length has
been set.
Tear Mode is selected
but the label stop
position (present
position) is not far
enough forward.
Another present
position has been
determined. Enabling
the Present Sensor
causes the label stop
position (present
position) to be
approximately 0.1”
behind the peel bar.
~OR~
The Present Adjust
value is not correct.
¾ Disable the Present Sensor.
~OR~
¾ Ensure the host computer is not providing a
Present Distance shorter than is required for the
Tear Bar.
¾ Use the Setup Menu to modify the Present
Adjust value.
Tear Mode is selected
but the label stop
position (present
position) is too far
forward.
Another present
position has been
determined.
~OR~
The Present Adjust
value is not correct.
¾ Ensure the host computer is not providing a
Present Distance longer than is required for the
Tear Bar.
¾ Use the Setup Menu to modify the Present
Adjust value.
The
ERROR
light
illuminates during
label alignment.
The label supply is
empty ¾ Load media.